Support

We usually reply within a couple of days.

Need help with Crownfall, hit a bug, or have an idea? The fastest way to reach a human is email.

When reporting a problem, please include your device model (for example, iPhone 15) and iOS version — it helps us fix things faster.

Frequently asked questions

How do I play?

A marker sweeps across a bar and a golden zone jumps to a new spot each tap. Tap the moment the marker is inside the gold for a Perfect. Chain Perfects to grow your combo. One miss ends the run. There is a short guided tutorial the first time you play.

Will I lose my progress if I get a new phone or delete the app?

Your progress is saved locally on your device. Deleting the app removes that data, and it does not currently transfer between devices. Cloud save and cross-device sync are planned for a future update.

How do I turn notifications or sound off?

Open the app’s Settings (the gear icon on the home screen) and use the Sound and Notifications toggles. You can also manage notifications in your device’s system settings.

What are coins, gems, and shards for?

Coins buy Power-Ups (like an Extra Life or a Score Boost) and some cosmetics. Shards unlock collectible marker skins. Gems are a premium currency for cosmetics and continues. You earn all of them by playing.

Is the game free? Are there ads?

Crownfall is free to play. It shows optional ads through Google AdMob — for example, a rewarded video you can choose to watch to continue a run. You never have to watch one to keep playing. See our Privacy Policy for how advertising data is handled. Optional in-app purchases may be offered in a future update.

I found a bug or have a suggestion.

We’d genuinely like to hear it. Email us at info@crownfallplay.com with your device model and iOS version, and a short description of what happened. It helps a lot.

Legal

See our Privacy Policy and Terms of Service.